Saturday, June 18, 2011

Madder than HELL

Has anyone out there ever used U-Haul? Successfully? I have never used them...I had planned on using them for our move. We just needed a trailer to pull behind to get the last little bit of stuff we had left to move. Remember, 2 kids, 2 adults, a dog and a pull behind trailer? Yeah.....well, never mind that.

We had the hitch installed, no problem on Friday. Then we go to rent the pull behind...there is one left in our area, so we snatch it. We have the conformation number in our hot little hands, and go to pick it up this morning and the guy says...sorry that's for someone else. We can't have it.

What?! Excuse me? Even with the conformation in hand, they won't let us have the trailer WE ALREADY RENTED. What the hell is that about? How do you even get away with that?

We were given the regional number to see if they could help find what we needed. Some guy named Rusty picked up the phone and said we could either drive 60 miles out of our way, wasting OUR money and OUR gas and OUR time to correct THEIR gross negligent error, or wait for another day and a half and get another trailer, which is the wrong size.

Awesome. Thanks for the help there Rusty. Real professional.

Dear Uhaul, I don't have the time to wait around for you. I have someplace to be and I won't make my destination on time if I have to wait for your unprofessioinalism to come through. At this point, I don't believe a word that is coming out of your mouth....I have my doubts if there would even be a trailer available tomorrow.

So my next step was to get customer service on the line and see what they can do...surely they can help better and make this right.

WRONG!

They can't do any more than the regional office.

WHAT?!

I have never seen such unprofesionalism in my life. What a crock. On the phone while you're on eternal hold, you listen to their bs about how they make moving easier...uh, no......more like a LIVING HELL! Unfreaking believable.

The regional person said from experience the website is pretty unreliable.....so here's a question....WHY HAVE ONE? What good is it? To make potential customers pull out their hair and make them crazy?

So change of plans...rather than give UHAUL another penny of my money, Taylor and I will fly and the boys will drive. We will pack what I can in the back of the Element and send what doesn't fit. I will pay $1000 for a damn plane ticket for Taylor so we can fly.

UHAUL has lost a customer. NEVER AGAIN! USERS BEWARE!!!!!!

I also want my money back for the hitch.

NOW.

Sunday, June 12, 2011

Goodbyes

I have 11 minutes give or take left on the battery of my mother in law's lap top! I need to type fast.

This weekend was a family wedding weekend. It felt a little more than odd to be there with out my husband....not as out of place as I probably would have felt a few years ago, but just a little strange. It was a great weekend though...everyone came in for the wedding, and a good time was had by all.

It was also a little sad this morning when I had to say goodbye to everyone. I don't know when I'll see them again. All at the same time at least. Zack said when we got home that it was a sad weekend, but a good one. He's right. Goodbye's are hard to do. But I think we should think of it as see you later....it's not like we're dying, right? I have to keep saying it, or I am going to be a mess....sooner rather than later.

Monday, June 6, 2011

Marriage

Marriage is a lot of give and take. It's a lot of compromise. It's a fair share of arguments. It's knowing when to let the other person win one, and it's knowing when to say I told you so. It's a lot of work, yet very rewarding if you happen to be married to the right person.

I am lucky, blessed and privileged enough to be married to my best friend. I love him with all my heart. Really.

But he has this crazy notion that driving across country...3000 miles give or take, with 2 kids and a dog in an Element (small SUV) is a good idea.

I'm not trying to be bitchy...just mildly humorous.

I've done a small survey of people we know. I'm not the only one who thinks this could end bad. A mutual friend asked if he was smoking crack, HAHAHA! I smiled and said that if he's not now, he will surely need it for the ride.

Hubby's goal is quite admrial. I completely understand where he's coming from. Quality time together that we haven't had in the past 4 months. As soon as we get back he has to go back to work. I have to start a new job a couple weeks after. Its' a super busy time for us, and some togetherness would be nice after so long apart. Right? Right....

We leave the 19th, and we have to be there the 23rd. That's some long days of driving!

"It'll be an adventure" he says.

"Don't be a stick in the mud" he says.

Silly Hubby. Isn't he adorable?

He doesn't know what he's in for.....

My prediction is that by the time we reach St. Louis...which is around 8 hours in I think, we will all want to kill one another. Our friend said we wouldn't make it to Kentucky, haha! At least I set my goal higher!

I'll let you know how this works out.... ;)